Services

Welcome divider

In all we do, we add value to the business development process.

How we are different


Our competitive advantages

  • Thanks to expertise of our people (all of them master's degreed in computer science) we always find the most efficient and cost-saving way to satisfy your requirements. Analyzing the way our clients work we understand any business and provide high-quality services that meet and often exceed customer expectations.
  • We adapt our strategies and methodologies to cover the most amount of work in the least amount of time.
  • The cornerstone of our business lies in our ability to cultivate long-lasting relationships with our clients and partners. We measure our results through their success and satisfaction.

CONSULTANCY SERVICES


IT Strategy & Planning

Our goal is to understand where you are today and show you how IT solutions can transform your business for tomorrow. We will help you understand how to evaluate your future IT needs. Once we identify the right technology roadmap for your business we will develop a strategy to help your team plan, build, deploy and manage the new technology.

Analysis of the IT infrastructure

“If you only have a hammer, you tend to see every problem like a nail”
Is your IT Infrastructure ready to take on the changes in business? How your business processes are impacted by IT environment? We will work with your team to determine the right approach for your business needs and suggest “the right tool for the job”.

Project Management

The implementation of high-end IT systems is a complex process, having a strategic importance for company's development. Such important projects should be managed carefully and with high level of knowledge and expertise. With our real experience we know what should be done for a project to be successful.

IT Security

IT security pretty much covers all of the types of security within a enterprise network, from components like databases and cloud servers to applications and the users remotely accessing the network. We can give recommendations based on security best practices, and advise on the best way to ensure IT security .

Training Courses

At the request of the Bulgarian Institute of Public Administration we have developed online courses that cover server and network administration. All of our tutors work as professional system administrators and as such they bring their personal experience into the course work.

IT SERVICES


Custom software development

The main advantage of custom-made software solutions is that we create such apps from the ground up in full accordance with your requirements. We make sufficient efforts to understand each unique aspect of your business, such as the industry in which you work, the nature of data that you use etc. The good news is - no workflow changes - you no longer have to work around out of the box tools, our systems are built to work around you.

Software/process validation

When introducing new software or process, you need the expertise to ensure that you meet all regulatory compliance requirements in your industry. We provide expertise in the requirements, design and qualification phases of a project, through to continued support and re-validation. We provide the needed validation documentation, including IQ, OQ and PQ.

Server/network administration

A well designed and maintained IT infrastructure is critical on a company’s performance. With 20+ years of enormous experience in network planning & implementation, Windows & Linux server administration , virtualization & clustering we can offer you a full circle of care that will optimize your performance and protect your systems.

RDBMS & middleware administration

Any modern company handles a huge amount of data, stored in some form of Database. We assist you by handling backup, performance monitoring, data recovery and change management. We also provide administration of middleware technologies like Weblogic, Tomcat, JBoss, Glassfish etc.

Structured cabling design & installation

On paper, structured cabling might sound like just running some cables and connecting wires. The truth is that structured cabling is the skeletal network that holds up your information technology. It has to be reliable. It also has to be flexible. While designing your cabling system we always take your present and future needs into account. We are certified structured cabling provider.

CUSTOMER SUPPORT


Monitoring of the IT infrastructure

We provide 24/7 monitoring of critical components such as servers, infrastructure, data storage and network applications. Unlike the traditional approach that resumes operations after an incident is detected, at almost all times we are able to see a problem before it actually inflicts any damage, giving us time to react.

Remote access support

Have you ever put a pencil to the costs of downtime , caused by IT issues? Do you know that remote support can resolve 90% of IT issues? We can provide you with fast service without having be on site, saving you time and money. Тhrough an encryped connection we can access your IT environment remotely and quickly get your technology back on track.

Data backup and protection

You rely on your client information and company data to run your business. It is one of your most valuable assets. What if you don't have a backup and you have lost data? - this can be absolutely catastrophic to your business. Clearly, you need data backup and recovery strategy. We provide all-inclusive local and remote data backup and disaster recovery services for your critical business data, server and desktop operating systems.

Hardware support & overhaul

We provide warranty and post-warranty maintenance & repair of IT equipment - servers, laptops, PCs, tablets, smartphones, active networking equipment, monitors, LCD panels, printers, MFDs, and copying machines. We also offer repair parts and supplies.